Shipping & Returns

Returns and Refunds Policy

Thank you for shopping at Hyangii.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, please make sure that:

The product was purchased in the last 15 days

The product is in its original packaging

You have the receipt or proof of purchase

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: hello@hyangii.com

By visiting this page on our website: https://www.hyangii.com/say-hello/

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

 34 Pearl St. Mississauga, ON L5M 0A1 

Shipping charges

Shipping charges incurred in connection with the return of a product are not refundable and is your responsibility. However, we will ship a replacement product to you at no extra charge.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded or replaced. Only regular price items may be exchanged.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: hello@hyangii.com

By visiting this page on our website: https://www.hyangii.com/say-hello/